Avaya Government Solutions

For those who have deployed or are considering Avaya products and/or Avaya services, this page contains information on remote administration options for Government customers.

Avaya Government Solutions

 Remote Service Delivery for Avaya Government Customers 
Watch a video overview >

Avaya and its partners offer a broad variety of Avaya services in support of government and DoD customers. In these environments, security is a key concern. The good news is security need not be an inhibitor to receiving Avaya services. A number of remote management solutions options are now offered that provide service technicians the access they need without compromising security. 

Click here to download the Avaya Government Solutions Guide for Securing Remote Access.

Remote Management Solutions Guide

  Avaya Secure Access Link (SAL) ASG Defender ION SA5600IA Secure Appliance
Access Internet Modem Modem
Certifications - - JITC/IA
Services Avaya Support & Remote Access Avaya Support & Remote Access Remote Access
Features Monitoring & Patch Delivery Monitoring -
Emergency Out-of-Band - Yes Yes
Supplier Avaya Avaya or ION ION

About ION Networks Products

For over a decade, the ION Networks product line has been used by Avaya technicians, Avaya partners, and Avaya customers for secure remote administration of Avaya systems. Learn more about the ION product line.


Product Information

+1 908-546-3900, Option 7

Recent Events

January 31, 2018 (All day) - February 2, 2018 (All day)
New Orleans
United States
The communications technology landscape is changing daily. IAUG CONVERGE provides the maps and tools you need to navigate it all. IAUG is coming to The Colorado Convention Center for five days of education, networking and innovation. No other event provides a more comprehensive program around integration, managed services, cost management, BYOD, cloud and more.
June 19, 2017 - June 21, 2017
Baltimore Convention Center & Hilton Hotel
United States
The Information Assurance Symposium (IAS) will take place from 19th June to the 21st June 2017 at the Baltimore Convention Center & Hilton Hotel. IAS is the premier NSA information assurance event, providing an opportunity for guests to learn and network from cyber security professionals, subject matter experts and solution providers from throughout Government, industry and academia.