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PRIISMS 3.0 Free for SecureCare customers

ION PRIISMS (Proactive Remote Integrated Intelligent Secure Management Solution) is a secure web-based gateway application that provides centralized control over security and administrative access to complex network device environments.

PRIISMS is a simple to use platform that provides a robust set of security features ensuring only trusted users can access the management interfaces of mission-critical systems. In addition, PRIISMS provides the most comprehensive set of audit capabilities documenting what device(s) a privileged user accessed, and what changes they made with recorded sessions. PRIISMS provides the ability to control who may have access to specific devices combined with transparent knowledge of device history with using SSH, Web, RDP or propriety client.

With the release of PRIISMS 3.0 APITech is introducing exciting new features supporting both our Service Provider and Enterprise customers. These features enable greater service delivery options and security/monitoring of “Privileged” user activities.

PRIISMS Plus, with additional enhanced features, includes additional functions and licensing flexibility above the standard PRIISMS edition. For customers who currently have a SecureCare maintenance contract may receive the standard PRIISMS software upgrade at no change or can purchase PRIISMS Plus at a 50% discount.

User tunnels - secure access in to the PRIISMS Solutions Suite

  • Easy-deployment model
  • Secure method to bring third-party into PRIISMS without other VPN Solutions
  • Supports SHA512, TLS1.2, 2048 RSA keys
  • Licensing equal to number of concurrent connections. Additional licenses can be purchased
    Benefit: Easily extend secure access to third part (i.e. equipment manufacturers and consultants) to resolve system issues quickly. Eliminates need for VPN or Jump host access.

Enhanced support of complex endpoint connections

  • Target remote support of AVAYA IP Office Server Edition
  • Access multiple devices concurrently with a single click
  • Route to customer premise IP addresses as required by some client programs such as IP Office Manager
  • Unlimited endpoint sets, each endpoint set is limited to the number of concurrent sets in the PRIISMS license. Support for as many endpoints in a set as concurrent licenses (i.e. 5 concurrent connects allows for 5 endpoints per set and as many sets as needed)
    Benefit: Eliminate barriers to deliver services to complex systems and the use of Jump host PCs to access IP Office

Extend Higher Availability (graphic of PRIISMS dashboard)

  • Multiple instances of PRIISMS servers and Routing Devices.
  • Enhanced communication between solution elements (PRIISMS, Routing Devices, SA Appliances).
    Benefit: Highest level of system availability. PRIISMS system scales from small to global deployment with follow the sun support.

Enabling customer control of service provider access

  • Visual indication that customer has restricted access
  • Enabling this feature does not inhibit endpoint monitoring
    Benefit: Remove customer objectives to delivering services due to security requirements

Security enhancements

  • FIPS 140-2 Certified Encryption, Open SSL 1.0.2 based
  • Support for modern PKI standards
    - Signature Hashing: SHA2
    - RSA key length, 2048 or 1024 bit
  • Tunnel encryption: AES with CBC or GCM, 256 and 128 bit
  • API supplied or customer provided PKI certificates
GUI Recording
  • Video recording of technician access
  • Helps establish technician traceability to device adds, moves, and changes
  • Forensic proof of system compromise
  • Definable by region window or entire desktop
    Benefit: Great training tool using real work examples of resolving systems issues. Key components of security forensics providing proof of a breach. Quickly identify issues created by technical staff due to mistakes make during system administration connection
  • Facility to periodically change PRISMS login credentials to sites
  • Failsafe process
  • No user awareness of credentials
  • Unique credentials per customer site
    Benefit: Produce the most secure and automated key management structure reducing timely system key updates
Licensing for unlimited endpoints
  • Removes limit on endpoint set and user tunnel licenses
  • Automatically audits third party access and activities (down to keystroke level), giving you unparalleled visibility and vendor management capabilities.
  • Single login gives your technicians immediate administrative access to customer premise devices worldwide.
  • Built-in Services SSL VPN™ technology takes the complexity out of customer IP addressing issues, automatically directing technicians to the right devices without the need for customization.
  • Makes it simple to stage patches/upgrades and then push them out to thousands of devices, saving you time and resources.